How to register for online video training
State of WV Public Learning Center
Please send an email to: DHHR MIS Help Desk (DHHR Management Information Services Help Desk).
Please include a description of your issue or your question. For error messages, please include a screen shot of the error and a description of what you were doing or clicked on just before getting the error. If your request is participant specific, supply only the participant’s name, the waiver program and no other identifiable information.
A member of our Help Desk Team will assess your need, determine who and how to best address your request and let you know what action has or is being taken. You will receive an initial response in less than 24 hours. Hours of operation are 7:30 AM – 5:00 PM EST, Monday – Friday excluding state holidays.
If your request is urgent, please call 1-855-255-2115.